Your first steps to anxiety treatment in Holly Springs and North Raleigh
Feeling keyed up, stuck in worry, or worn out from trying to manage anxiety on your own can be exhausting. If you are in Holly Springs or North Raleigh, you do not have to carry it by yourself. Supportive, evidence-informed care is available close to home and through secure telehealth.
This guide walks you through what getting started looks like with Reframe Counseling Services, what to expect from intake to your first session, and how common therapy approaches like Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) help with anxiety in plain language.
Whether you are reaching out for yourself or helping a loved one, here are your first steps.
Where to seek help for anxiety locally
You can begin with individual therapy at Reframe Counseling Services in two convenient locations:
Holly Springs: 1140 Holly Springs Road, Suite 205 (second floor, near the elevator)
North Raleigh: 7000 Harps Mill Road, Suite 202 (second floor, rear entrance)
If getting to the office is difficult, telehealth therapy is available when insurance allows. During intake, our team will confirm eligibility and walk you through the connection details so you can meet privately by video from home or work.
If you are unsure whether therapy is the right next step, a brief call or email can help you decide. Our intake coordinator, Sarah, listens to your concerns and helps you identify a good fit.
Phone: (984) 225-2777
How intake works, step by step
Starting therapy should feel clear and manageable. Here is what our intake process typically includes:
Contact us. Call, email, or submit a form lead on our website. Share your insurance type, whether you prefer in-person or telehealth, a brief summary of your concerns, and any scheduling needs.
Insurance check. We accept Blue Cross Blue Shield (BCBS), Aetna State Health Plan (Aetna SHP), United, Medcost, and self-pay options. We will verify your benefits and talk through likely costs such as co-pays or deductibles. Benefits vary by plan, so we encourage you to confirm the details with your insurer as well.
Clinician match. Based on your concerns, location or telehealth preference, and insurance, we recommend a clinician with the right experience. If you ever want a different fit, tell us and we will reassess.
Scheduling. We offer by-appointment hours, typically Monday through Thursday 10:00 AM to 8:00 PM and Friday 10:00 AM to 6:00 PM. We will find a time that works and send directions or telehealth access steps.
Paperwork and reminders. You will receive secure intake forms and first-session reminders. For telehealth, please confirm your connection details ahead of time and plan a private, quiet space with reliable internet.
What to expect in your first session
The first session focuses on getting to know you and what brings you ‘through the front door’. Your therapist will ask about symptoms, stressors, strengths, and goals. Together you will outline an initial plan, discuss confidentiality and its limits, and decide on next steps. Many people leave the first appointment with a clearer picture of what is happening and a few practical strategies to start using right away.
If anxiety has been affecting sleep, relationships, work, or health, say so. The more your therapist understands your day-to-day experience, the more precisely they can tailor care.
The therapies we use for anxiety, explained simply
You may see acronyms like CBT and ACT. Here is what they mean and how they help.
Cognitive Behavioral Therapy (CBT). CBT looks at the loop between thoughts, feelings, and actions. With anxiety, your mind can jump to worst-case scenarios. CBT helps you identify those patterns, test them against evidence, and practice new responses. Over time, this often reduces the intensity and frequency of anxious spirals. Many CBT plans include skills for breathing, sleep, and gradual exposure to feared situations so you can rebuild confidence.
Acceptance and Commitment Therapy (ACT). ACT does not try to eliminate every anxious thought. Instead, it teaches skills to notice thoughts and feelings without getting pushed around by them, then choose actions guided by your values. You learn mindfulness tools, ways to unhook from unhelpful thoughts, and small steps toward what matters to you, even when anxiety shows up. Research supports ACT for a range of anxiety concerns, and many people find its focus on values both grounding and motivating.
Therapists at Reframe Counseling Services integrate these approaches with a strengths-based, compassionate style. For specific needs like panic, social anxiety, health anxiety, or obsessive-compulsive concerns, we pace treatment to your readiness and goals.
If you are comparing options for care in neighboring areas, you can also explore how we approach counseling for anxiety in Cary, including CBT and ACT, on our page about anxiety and depression support in Cary. This can offer more detail on how skills-based therapy looks in practice.
Telehealth therapy that fits your life
Telehealth can make it easier to start and stay consistent with therapy. Sessions are delivered through a secure, HIPAA-compliant platform, and the experience is much like being in the room with your therapist. During intake, we will confirm state licensure coverage and your eligibility for telehealth. Before your first video appointment, test your internet, charge your device, and choose a private space. If you have any questions about connecting, reach out so we can make sure you are set up for a smooth start.
If you live or work near Cary and want more details about secure online sessions, our Cary telehealth overview outlines privacy and setup tips that also apply across our Triangle locations.
Choosing the right therapist for anxiety and depression
Look for a clinician who:
Has experience with anxiety and depression treatment using CBT, ACT, or related evidence-informed methods
Makes you feel heard and respected in the first session
Explains their approach in clear, everyday language
Our team includes clinicians who focus on anxiety, mood concerns, and related stressors. During intake, we will ask about your goals and preferences to recommend a provider who fits.
Insurance and payment basics
We accept BCBS, Aetna SHP, United, Medcost, and self-pay. Plan details such as co-pays and deductibles vary, so checking your card and calling your insurer can help. We also verify benefits during intake and explain what we find in straightforward terms. If you prefer private pay or need to compare options, let us know and we will walk you through it.
Gentle next steps
If you are ready to begin, contact us by phone or email, or submit the intake form on our site. Share your insurance, in-person or telehealth preference, and a brief note about what you are facing. We will follow up, typically within one business day, to verify benefits and match you with a clinician in Holly Springs, North Raleigh, or via telehealth.
Quick FAQ
Where should I seek help for anxiety? Start with individual therapy at Reframe Counseling Services in Holly Springs or North Raleigh, or by secure telehealth if you qualify. A brief intake call will help you choose a good fit.
What type of therapist do I need for anxiety and depression? Choose a clinician experienced with CBT and ACT for anxiety and mood concerns, who communicates clearly and feels like a safe fit. Our intake coordinator will help match you.
Does ACT work for anxiety? Yes. ACT is supported by research for anxiety. It teaches mindfulness and values-guided action so you can respond differently to anxious thoughts and sensations.
Can Cognitive Behavioral Therapy help with anxiety? Yes. CBT is a leading, well-studied therapy for anxiety. It helps you recognize unhelpful thought patterns, practice new skills, and gradually face avoided situations.
How do I know if a therapist accepts my insurance?Tell us your insurance during intake. We accept BCBS, Aetna SHP, United, and Medcost, and we will verify your benefits. You can also call your insurer to confirm coverage.
Summary
Starting anxiety treatment in Holly Springs or North Raleigh can be straightforward. Reach out, let us check your insurance, and we will match you with a clinician who uses proven approaches like CBT and ACT. You can meet in person at our local offices or by secure telehealth if eligible. When you are ready, call (984) 225-2777 or email contact@reframecounselingnc.com, and we will help you take the first step.
Internal links to help you explore:
Learn how we approach anxiety and depression care in Cary, including CBT and ACT skills, on our page for anxiety and depression treatment in Cary: https://www.reframenc.com/cary-anxiety-depression-therapy
Read more about secure online sessions and what to expect for telehealth in our Cary telehealth overview: https://www.reframenc.com/cary-online-therapy
We look forward to supporting your next step toward steadier days.
